From Amii on HBR:
Layoffs are trauma-inducing for an organization and its employees. When handled badly, some people (and organizations) never fully recover. Leaders make six common mistakes when communicating layoffs: 1) They’re not transparent about the state of the business; 2) They’re not clear on the path forward; 3) They don’t get the tone right; 4) They don’t offer remaining employees the opportunity to ask questions; 5) They don’t bring middle management on board; and 6) They don’t show appreciation to departing employees.
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